Tailored software built around your business

Your business can do more

Sound familiar?

  • Core processes drain your team’s time.
  • The same bottlenecks keep slowing you down.
  • More customers means more staff and longer hours.
  • You know there’s a better way. You just haven’t had time to fix it.

It can feel like “just how the business works”, but there could be a better way.

What we do

We find the hidden bottleneck in your core operations and build the software to remove it, unlocking time and capacity you didn’t know you had.

Client success

Client onboarding reduced from 60 hours to 60 seconds

They showed us how they onboarded clients. We spotted the spreadsheet bottleneck. Automating it cut setup from 60 hours to 60 seconds, creating capacity for up to eight additional retainer clients every month.

0 hoursto0 seconds
Client setup time
0
Extra consultant hires
Up to $0k
Additional monthly revenue unlocked

The challenge

Demand wasn’t the problem. Capacity was.

Onboarding each new client involved around 60 hours of copying, collating and manually checking inventory data across Excel spreadsheets. As demand increased, the business needed more people to manage the administration.

What we built

One workflow for processing and reviewing client information

BuiltByK created a tailored system that collates the inventory information, applies the required checks and gives the team a structured way to review the result. The team no longer has to rebuild the same information manually for every client.

Watch Andrew tell the Candid Founders story

BuiltByK automated the inventory collation, processing and review workflow, that freed up capacity for all our staff. This allowed us to earn up to $60k in additional revenue each month without needing to hire extra consultants.

Andrew Kemp · CEO, Candid Founders

Stock ordering cut from a monthly headache to a quick weekly count

A salon owner told us inventory was the most painful job. We built a simple iPad app to solve all of his problems.

Lower costs

No more emergency orders through the month

More revenue

More time with clients, less on admin

Better cash flow

Small weekly orders instead of one large order a month

The challenge

The count was painful, so it slipped,
causing even bigger problems.

Every product counted by hand onto a sheet and read out to the rep by phone, with mistakes at every step. Only the owner knew the minimum levels, so the count fell to him and took him away from his clients. Because it was so painful, a weekly job became a monthly one: causing one big order that tied up cash, and emergency orders to correct the mistakes.

What we built

A shelf count on an iPad that builds the order itself

The shelf is loaded in walking order and the app knows how many of each product should be on hand. Enter the count and the order works itself out as you go. At the end the rep gets a PDF of exactly what is needed. Anyone on the team can do it, and the owner can get back to his clients.

Watch Kate and Kavinda walk through the salon app

What changed

  • The count happens every week, not once a month, so small orders replace one big one
  • Anyone on the team can do it. The minimum levels live in the app, not in the owner’s head
  • The order goes to the rep as a PDF, so nothing is misheard or copied twice

Where is manual work limiting your capacity?

Show us one repetitive workflow. We’ll help you understand what could be improved and whether it is worth fixing.

Book a free discovery call

Is manual work limiting your growth?

Spot the signs

  • You could take on more work, if your team could get through it.
  • Keeping up means hiring more people or working longer hours.
  • Mistakes and rework eat into your margin.
  • Work stops when the right person isn’t available.

We find what’s slowing your business down and build tailored software to help your team deliver more in less time.

What we build

Software built around the way your business works

We turn repetitive, manual processes into practical software designed around how your team works. Below are a few examples of what we can build, but what we create is not limited to these

When this happens What BuiltByK might create Result Shared impact
Capturing site information is manual and inconsistent. Documentation and quotes are generated manually. Software that guides site surveys, captures the right details and prepares job documents and draft quotes. Faster quoting and less chasing

More capacity to grow

Less time lost in core processes gives your team capacity to take on more work and grow your business.

Client setup requires copying data between documents and spreadsheets. Software that brings client information together, checks for errors and guides your team through setup. Shorter setup time and greater capacity
Reporting is repeatedly created manually. Software that gathers information from your existing systems and produces reports automatically. Faster, more consistent reporting
Staff re-enter the same information in several systems. Software that shares information between your systems, so your team only enters it once. Less duplication and fewer errors

Tap an example to see what we’d build

Capturing site information is manual and inconsistent. Documentation and quotes are generated manually.
What BuiltByK might create
Software that guides site surveys, captures the right details and prepares job documents and draft quotes.
Result
Faster quoting and less chasing
Client setup requires copying data between documents and spreadsheets.
What BuiltByK might create
Software that brings client information together, checks for errors and guides your team through setup.
Result
Shorter setup time and greater capacity
Reporting is repeatedly created manually.
What BuiltByK might create
Software that gathers information from your existing systems and produces reports automatically.
Result
Faster, more consistent reporting
Staff re-enter the same information in several systems.
What BuiltByK might create
Software that shares information between your systems, so your team only enters it once.
Result
Less duplication and fewer errors

Shared impact

More capacity to grow

Less time lost in core processes gives your team capacity to take on more work and grow your business.

We start with the process slowing your business down, not a predetermined solution.

How we work together

  1. Understand

    You walk us through how work gets done. We ask questions, trace the steps and identify where automation could save time, reduce costs or create capacity.

  2. Design

    We design the solution around your processes and provide a clear proposal covering the investment, scope, outcomes and expected value.

  3. Build

    We build the system, keep you updated and test it with your team before launch.

  4. Support

    We host, maintain and support the system so it continues working as your business evolves.

Pricing

Clear pricing. No surprises

Every solution must solve a real problem and deliver clear business value. We assess the likely return first, then give you an indicative investment range early and a clear proposal before you commit.

  • 01 · Discover

    $0

    A 45–60 minute, no-obligation conversation about how your business runs. We’ll explore where work could be simpler and whether there’s a worthwhile opportunity to automate.

    • No sales pitch
    • No technology jargon
    • No commitment
  • 02 · Design and build

    From $5,000 + GST

    We only recommend a build where there is a clear return – through time saved, costs reduced, errors avoided, or new capacity and revenue created.

    • Price and clear business value provided early
    • Clear scope and agreed proposal
    • Payments staged as the build progresses
  • 03 · Run

    From $400 per month + GST

    Your ongoing service begins when the solution goes live and covers the services agreed in your proposal.

    • Hosting, monitoring and maintenance
    • Technical support
    • 12-month minimum subscription term

How pricing works

  1. Start with how you work

    We understand the workflow, where time or money is being lost, and the value of improving it.

  2. See the likely investment and return

    We compare the likely cost with the time, cost, capacity or revenue benefits the solution could create. If the return isn’t clear, we won’t recommend a build.

  3. Approve a clear proposal

    You receive a proposal setting out the scope, timeline, one-off investment, ongoing fees and exactly what is included before the build begins.

What affects the investment?

  • Workflow complexity
  • Connections with existing systems
  • Number of users and expected usage
  • Ongoing support requirements

Any third-party costs or work outside the agreed scope will be identified and agreed with you before they are incurred.

You’ll know the cost before you commit.

No unexplained fees. No surprise extras. Just a clear investment linked to an agreed business outcome.

Who we are

Photo of Kavinda Kottege

Kavinda Kottege

Co-founder

Kavinda brings a background in corporate innovation, a curious mind and a healthy dose of tech geek. He loves digging into how things work, getting to the heart of a problem and building elegant, practical solutions that make a real difference for small businesses.

Photo of Kate Thame

Kate Thame

Co-founder

Kate brings enterprise tech delivery experience, a creative streak and a soft spot for a well-made plan. She’s hands-on too, rolling up her sleeves to build solutions and get the small details right. Customer experience is at the heart of her approach. She wants every client to feel heard, supported and excited about what’s taking shape.

Find out what’s worth fixing

We’ll explore where work gets held up, what it costs your business and whether it’s worth investigating further. You don’t need to know the problem, or have a solution in mind.

hello@builtbyk.com · Melbourne, AU

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